Return & Refund Policy

Return & Refund Policy
Effective Date: March 28, 2026

1. Return Period & Conditions for Returns

  • Returns are accepted only for unused, unopened, and resalable items

  • Item must be in original packaging

  • Must be returned within 7–30 days of delivery

* Reason: hygiene + patient safety + legal liability

2. Refunds

Refunds are processed after inspection of returned items. Processing times may vary.

3. Non-Returnable Items

Due to the nature of medical and dental supplies, certain products may be non-returnable for safety and hygiene reasons.