Return & Refund Policy
Return & Refund Policy
Effective Date: March 28, 2026
1. Return Period & Conditions for Returns
Returns are accepted only for unused, unopened, and resalable items
Item must be in original packaging
Must be returned within 7–30 days of delivery
* Reason: hygiene + patient safety + legal liability
2. Refunds
Refunds are processed after inspection of returned items. Processing times may vary.
3. Non-Returnable Items
Due to the nature of medical and dental supplies, certain products may be non-returnable for safety and hygiene reasons.